#Buy ember mug 2 update
#Buy ember mug 2 software
#Buy ember mug 2 Bluetooth

To my surprise, with just a few photos sent to them, they sent me a new coaster, even though my mug is long past the initial 1 year warranty. On a whim I contacted Ember Customer support to see if there was anything the could do since the pin sticking seems to be a common problem. So I started looking for a new coaster, but just didn't want to spend $35 on a new one. Rather than being a frustrating experience, it was, other than the charging coaster, a pleasure to use. No longer does the mug disconnect and have to be re-paired, the custom color sets, I can force the mug to heat a drink if its below 100 degrees, etc.

#Buy ember mug 2 update

This winter I decided to give it another try - the issue with the charging coaster was still there, but there was an app update and a mug firmware update that effectively resolved all other issues I had. I'd have to unpair it and re-pair it to bluetooth, and generally it was just not worth it. The mug would lose connection every time, the custom LED color would never set, etc.

#Buy ember mug 2 software

At some point in there as well the software was almost non-functional. Around this time though one of the charging pins on the coaster stuck, and getting the mug to charge was a pain in the butt - I had to have a tiny piece of aluminum foil over the pin so that it would make contact with the mug. For the first 6 months or so I used it pretty much every day, despite there being some frustrations with the app, I was able to work around these and continued to use it. I've now owned an Ember Mug since Christmas 2019, and have used it off and on since I got it. All of this could be resolved by using Qi Wireless charging - it makes no sense that they don't use induction charging.īattery in mug is non-replaceable and if it fails, the mug has to be replaced.īattery will not charge while it is keeping your drink hot - mug has to be empty or manually turned off in the app for the battery to charge. If something metal falls on the pins it can spark. These pins will get stuck and the coaster no longer works. Seems to be stable for now, but will it remain this way?Ĭharging coaster uses live pins that contact the bottom of the mug.

#Buy ember mug 2 Bluetooth

Sometimes finicky app and bluetooth connection.

Your coffee will stay at an exact temperature you specify.Īllows coffee to cool to your preferred temp, and then keeps it at that exact temperature all day long if you keep it on the coaster.īattery life off the coaster is about an hour, if you start with a drink that is already hot.Īpp and mug firmware have been updated, and seem to be stable. TL DR - if you want your coffee at the perfect temp from the first to last drop, an Ember is 'worth it' at this point, as the main software issues that plagued it for a long time seem to now be resolved.